Never miss a customer again.
Social Genie helps you manage customer conversations, send WhatsApp messages, automate follow-ups, run campaigns, and bring customers back — without having to remember everything yourself.
Priya Sharma • Tomorrow at 4:30 PM
Business DashboardCustomers
2,480
Sent
5,120
Replies
642
Bookings
188
Revenue
Tracked
Pay for the messages you send.
No expensive monthly subscription just to keep your account active. Social Genie charges based on your messaging usage, so you pay according to how much you actually use.
Track your messaging usage and spending directly from your Social Genie dashboard.
Great businesses lose customers simply because nobody followed up.
A new enquiry comes in. Someone says they'll visit next week. An appointment ends. An order is delivered. Then the business gets busy — and the follow-up never happens.
New Enquiry
Follow up before the potential customer goes somewhere else.
New Customer
Send a professional welcome message.
Appointment
Send confirmations and reminders.
Completed Order
Keep the customer informed and follow up afterwards.
Inactive Customer
Reconnect with customers who haven't returned.
Customer Reply
Make sure important conversations don't get forgotten.
Social Genie keeps customer follow-ups organized and automated, so your team can focus on the business.
Turn customer conversations into repeat business.
Simple tools. Real business outcomes.
Add Customers
Import your existing customers or add new customers as they come in.
Choose an Action
Create a campaign, follow-up, reminder, or automated workflow.
Send Messages
Use message templates or personalize messages for individual customers.
Track Results
See customers reached, replies, orders, bookings, revenue, and messaging costs.
Everything you need to stay connected.
Customer Management
Keep customer details, activity, conversations, orders, and follow-ups organized.
Campaigns
Send targeted messages to specific customer groups.
Automations
Automatically follow up based on events, dates, customer activity, or business rules.
Message Library
Create and reuse professional messages for common customer situations.
Analytics
Understand customer engagement, campaign performance, and business outcomes.
Multi-Channel
Start with WhatsApp and expand to additional communication channels.
Tell Social Genie what you want to do.
Use natural language to create campaigns, messages, and follow-up workflows faster.
1. Business Owner
Input goal or select customer situation
2. Social Genie
Generates message draft & audience criteria
3. Campaign / Message / Automation
Ready for review
Know what your customer communication is doing.
Social Genie goes beyond message counts. See how your customer communication contributes to engagement and business activity.
12,450
Verified deliveries
1,894
Direct two-way replies
482
Attributed conversions
Tracked
From repeat buyers
Know exactly what you're spending.
Your Social Genie dashboard keeps usage and costs visible, helping you understand exactly where your messaging spend is going.
Use more when your business needs it. Use less when you don't.
One platform for everyday customer communication.
Salons & Spas
Appointments, reminders, follow-ups, and repeat visits.
Restaurants & Cafés
Customer updates, promotions, feedback, and repeat visits.
Retail Stores
Product updates, offers, order communication, and customer follow-ups.
Clinics
Appointment reminders, confirmations, and patient communication.
Gyms & Fitness
Member communication, renewals, reminders, and engagement.
Local Services
Lead follow-ups, appointment coordination, and customer retention.
Education
Student and parent communication, reminders, and follow-ups.
Dealers & Distributors
Customer updates, enquiries, order communication, and follow-ups.
Good customer relationships don't happen by accident.
The right message at the right time can make a customer feel valued — and give them a reason to come back.
Meet customers where they already communicate.
Social Genie starts with WhatsApp, helping businesses manage the customer communication they already rely on every day.
Built for business owners, not software experts.
Easy Setup
Get started without complicated implementation.
Simple Tools
Find campaigns, customers, automations, and analytics quickly.
Transparent Usage
Know how many messages you're sending and what you're spending.
Human Support
Get help when your business needs it.
Spend less time managing follow-ups. Spend more time running your business.